Can I change the license type of a user in my NetResults Tracker Online workgroup?
PLEASE NOTE: This FAQ entry is only applicable for customers using the NetResults Tracker Online product, which is hosted by NetResults. If you have NetResults Tracker installed on your own machine, this entry does not pertain to your product. For information on modifying a username in the non-hosted version of NetResults Tracker, please review the Editing a User section of the UMS Help Guide. A user’s license type can only be changed on your behalf. Keep in mind that if you wish to upgrade a user from a Restricted user to a Standard (Static) user, the user will have more privileges than they did when they were restricted. Once converted, the user will be a member of the Users group. If you need to downgrade a user from Standard (Static) to Restricted, once the user is converted, the user will no longer be associated with the historical actions they performed. For example, any actions performed by the user will be noted as “userID_old” in the history (where “userID_old” is the actual U
