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Can I change my service from dynamic to static IP (or visa versa)?

April 26, 2017Dynamic IP service static versa Visa

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Can I change my service from dynamic to static IP (or visa versa)?

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Static IP is available for all FastAccess residential and business accounts. There are various options and some packages include a static IP (at no extra charge) and other packages offer it at an additional cost. FastAccess Extreme offers static IP at no additional charge but the default order mode is for a dynamic IP. You must specifically request a static IP. Important Note: Some customers have reported that they lost their static IP when changes were made to their account. If you lost your static IP due to a move, change of service level, or pricing plan you can reorder it through the website. You can request a static IP (or remove a static IP) via the BellSouth FastAccess Website as shown below. Step 1 Log on to BellSouth FastAccess Website and select whether you have Residential or Business FastAccess. Step 2 Click on Upgrade My FastAccess Service from the Existing Customers menu. Step 3 Enter the telephone number. Click Manage.