Can I call the Emergency Call Service from a voice over internet protocol (VoIP) service?
The Australian Government’s current policy on voice over internet protocol (VoIP) is that if you can call a fixed or mobile phone from a VoIP service, the VoIP service must be able to call the Emergency Call Services. This policy is still in the process of being implemented and not all VoIP service providers are able to guarantee that their service can access the Emergency Call Services. Find out more information about calling the Emergency Call Service using VoIP.