Can I be charged a maintenance or service fee for bringing my guide dog or service animal into a business?
No. Neither a deposit nor a surcharge may be imposed on an individual with a disability using a guide dog or service animal as a condition to allowing the animal to accompany the individual with a disability, even if deposits are routinely required for pets. However, a public accommodation may charge its customers with disabilities if a guide dog or service animal causes damage so long as it is the regular practice of the entity to charge non-disabled customers for the same types of damages. For example, a hotel can charge a guest with a disability for the cost of repairing or cleaning furniture damaged by a guide dog or service animal if it is the hotels policy to charge when non-disabled guests cause such damage.
