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Can I automatically end inactive Remote Support sessions?

April 26, 2017automatically remote sessions support

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Can I automatically end inactive Remote Support sessions?

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Yes. WebEx site administrators can set an option on the Site Administration page to automatically end inactive sessions. When a session is inactive for the specified period of time, a warning message appears so that CSRs can choose to continue the session or allow it to automatically end. For more information and detailed instructions, see the WebEx Site Administrator guide on the Support page of your Support Center service site.