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Can I always claim benefits by using Teleserve or by certifying online?

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Can I always claim benefits by using Teleserve or by certifying online?

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No, you will not claim benefits using Teleserve or the Internet application if you are collecting benefits from a special program, such as Workshare, TRA, ATAA or if you need to claim benefits for any week other than the prior week. If you returned to full time work, you would no longer need to certify to request a payment. Please mail the return to work form sent to you when you initially filed for benefits as you may be entitled to a partial or lag payment, depending upon your return-to-work date.

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