Can I adjust the way that MailDefender filters spam?
Yes. This can be done by using the MailDefender whitelist, filter training sets or filter sensitivity settings. Filter sensitivity settings can be fine-tuned by checking the desired field on the sensitivity scale displayed on your MailDefender online management console. Please note that adjusting to a more aggressive filter setting will cut out more spam, but may also result in a number of false positives (good e-mails being quarantined); less aggressive settings may cut out all risk of false positives, but will also allow more spam to pass through. The default sensitivity setting is the result of many months of research and we recommend that this is left unchanged for some time. Only if after several months of use you feel the setting needs fine-tuning would we recommend you do this.
