Can I add a client to a unit/site who has the same initials, date-of-birth, and gender as a different person that has already been added to the unit/site?
Yes. However, if you try to enter a second person with the same initials, date-of-birth and gender as another client, the application will display a warning message indicating that another record with the same client-identifying information already exists. You will be given the option to view any existing, similar record or to continue and create a second record. You may wish to view the pre-existing record(s) to ensure you will not create a duplicate record for the same unit/site. If you are satisfied that the new record is for a different client, you should select the option to create a new record. 7. I tried to edit an existing submission but received the message: “Another user is currently editing this survey. Try again later.” I did try again later and received the same message. What can I do to edit the submission? Answer: When a person is editing a submission, it becomes “locked” for editing by others. Sometimes a record will remain locked even though the original user is no lon
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