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Can HAP guarantee that patients will show up for their appointments?

April 26, 2017appointments guarantee HAP Patients

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Can HAP guarantee that patients will show up for their appointments?

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Patients sign a patient responsibility contract with HAP agreeing to keep all appointments. Project staff remind patients about their appointments the day before. In addition, HAP case managers work with patients to help them address barriers, such as lack of transportation, so that they can keep their appointments. Patients may be discharged from the program for poor compliance.