Can Group Collaboration Software Meet Business Needs?
According to a survey conducted by InfoTrends/CAP Ventures entitled “Content-Centric Collaboration,” 51 percent of businesspeople utilizing technology such as Microsoft Office and e-mail collaborate almost daily as a part of their business operations and need group collaboration software to support electronic collaboration. The report indicated that the need would continue to grow over the next year. This stat is not surprising because technology can be very valuable in improving business operations. However, two challenges seem to stand in the way of supporting electronic collaboration: “convincing users to consistently take advantage of capabilities” and “encouraging users to contribute information into the system.” One of the questions that has arisen from these challenges is “Is there a group collaboration software that is simple for users to adopt?” Since two-thirds of businesses collaborate using e-mail, one of the biggest tests for group collaboration software is whether it can
