Can GRBackPro back up a file that is opened by another application?
Yes, but ONLY if the file is opened for not-exclusive write. GRBackPro will back up your last saved version. A file opened for write in exclusive mode, instead, (as for example the Outlook and the database files) causes an error if you do not skip it. You must skip these files or schedule your backup when these files are closed (over night for example). The virtual memory or swap files are automatically skipped by GRBackPro. In order to backup locked files we suggest a product named Open File Manager that works at driver level and creates a not locked copy of the file in your hard disk so that you can instruct GRBackPro to backup that copy instead of the original file.
Yes. GRBackPro starting from version 7 supports Windows Volume Shadow Service (VSS) and if this service is active on your system then any locked or system file can be backed up without problem. If the Windows Shadow Copy service is not active then only files not locked and opened for not-exclusive write can be backed up. An example of a file opened in exclusive mode is the Outlook database file .pst. You must skip these files or schedule your backup when these files are closed (over night for example). The virtual memory or swap files are automatically skipped by GRBackPro.
