Can Excendia work with my existing PBX?
Excendia is a VoiceXML software solution that runs on SIP-based IP Telephony platforms. The Excendia server sits between the telephone network and the Internet to act as a true speech gateway between you, your customers and your business data. So if your telephone network or PBX can support SIP, then you can have Excendia work in your existing environment. Excendia works with a variety of old and new PBXs : – legacy PBXs such as Nortel, Avaya, Mitel and Siemens using special PBX gateways – IP-PBXs such as 3Com, Asterisk, Vertical and Cisco. This flexibility will enable you to enjoy the benefits of the Excendia virtual assistant while preserving your PBX investment.