Can ERP support quality systems processes?
Certain elements of a quality system can be perceived as logical extensions of the functionality traditionally provided by an ERP. Corollary to this, benefit is gained from a product release process that enables clear visibility into all quality issues associated with a particular batch or product. Several ERP platforms offer functions that are positioned as “quality modules,” or add-ons, for managing quality related processes. This functionality is typically designed to manage an isolated process of the overall quality system as outlined previously. Various types of deviations that appear during the manufacturing process can be logged against a particular batch within the ERP system and to a limited extent enable tracking of investigative activity. This siloed approach to system adoption stands in obvious contention with mature industries, such as biopharmaceuticals, which take a holistic view of quality systems and the broad-reaching role of quality assurance organizations within the
