Can Entergy New Orleans guarantee delivery of text messages?
Entergy New Orleans cannot guarantee delivery of text messages. Your cell phone wireless carrier is responsible for transmitting text messages. Text message delivery may be limited by your cell phone plan or your providers wireless coverage area. Your cell phone must be on to receive text messages in a timely manner. From time to time, My Account Anywhere may be unavailable and text messages cannot be sent by us. This could result in undelivered or untimely text messages.