Can employer direct repatriate without agree with agency ?
Employer and maid agency shall work closely. In case of dispute, employer or maid shall inform maid agency immediately. Agency will help to resolve dispute. Maid borrowed a lot money to work in Singapore. Agency had to settled all their loan plus many other expense before maid enter Singapore. In case employer not satisfy with maid. Agency will provide replacement to employer. However, maid need job to support their family too. Agency will try to train them again. If they pass, they shall be re-deployed to other employer. Under standard service agreement, employer have to seek agency agreement in writing before employer expat their FDW. In case employer not satisfy with their maid, they shall request for replacement. Employer and agency shall work together to ensure existing FDW working as normal before replacement maid arrival.
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