Can E-Mail Manager prioritize messages within queues and inboxes based on message contents?
A. A message has one of four possible priority levels: • Normal • High • Very High • Urgent By default, the list of messages in a queue is such that the messages with the highest priority appear first. Either rules or users can assign priority to messages. A user can also escalate a message to another user,.whichThis raises the message priority. Subsequent replies to a message retain the same priority unless a user changes the priority. Refer to Mark the Priority of an Incoming Mail Message in Cisco E-Mail Manager Ffor more information., refer to <XRef URL="/en/US/products/sw/custcosw/ps840/products_tech_note09186a00800949a5.shtml">Mark the Priority of an Incoming Mail Message in Cisco E-Mail Manager</XRef>.
