Can Diamond download any sales or customer data from an account’s POS system?
No. We do not now or ever plan to include anything in ComicSuite that would allow us to pull a retailer’s private records from their POS system without their consent. Q: Can the managerial functions of the POS system be accessed remotely (from a location other than where the system is set up)? A: Yes. Though RMS does not have this as a built in capability, you can access the RMS databases from a remote connection as long as you have a way to connect to the network on which the POS software is installed. Q: What is RMS Headquarters? A: RMS HQ is a separate piece of software that allows central management and control to be performed for multiple stores within the same company that wish to use RMS. It is possible for multi-store chains to use RMS without HQ. Currently, ComicSuite is not compatible with RMS HQ. Q: Is RMS HQ needed if multiple registers are being set up in a single location? A: No. RMS HQ is only needed for multiple locations. However, retailers will have to purchase an add
