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Can department staff translate/interpret for customers?

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Can department staff translate/interpret for customers?

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Department staff may translate/interpret for customers for general information only. Additionally, if you require foreign language translation at a hearing you need to inform the Administrative Law Officer (ALO). Hearing impaired customers in need of American Sign Language assistance can contact our office at (312) 742-4747 with their hearing date information in order to request an interpreter. Customers can still bring an interpreter with them to the hearing.

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