Can defining ethics sometimes become an afterthought?
It can. People tend to think about their businesses too much. They’re busy creating the deal and creating the business model. They sometimes forget to create an overall principle and underlying ethical foundation. You also have to create a model upon which to base your decisions and your business policy: how you want people to treat each other and how you want people to treat their customers. Because it has to work both ways. You can’t expect your employees to treat your customers right and with respect, and then not do that internally within your own organization. It has to be ingrained within both areas of the company. What are some roadblocks? How you define ethics may be different for different people. It’s very hard to say what is right, what is wrong. People may have a different opinion on that and set different boundaries. Sometimes an owner will overlook setting boundaries. If you think about it, it’s very hard to manage those principles within your business. It’s almost like t