Can DBMailer differentiate a recipients ability to receive text or html messages?
This “feature” is offered by some list management services, but in reality has serious problems. There is no way to know with certainty prior to a mailing whether each recipient can read HTML messages or not. Even users of web-based email addresses (like hotmail) can choose to download their email rather than reading it through a web interface, and may choose to NOT view HTML messages in their email program. Similarly AOL users may choose to read their email in the AOL web interface rather than in the AOL email program. And older versions of AOL software, still in use, can support only text – so most “automatic detection” systems just send text-only to all aol.com addresses. The closest to a working solution is one where the new subscriber is sent a confirmation message containing two response actions, only one of which can be read by an HTML-capable email program. If that action is taken, then the subscriber is put on the HTML list, if the other action is taken the recipient is put on
