Can Customers traveling on Youth, Infant, or Child Fares use E-Ticket Check-In?
No. Customers traveling on Youth, Infant, or Child Fares are required to provide identification to the Southwest Agent as proof of eligibility for these “status fares.” Therefore, Customers must see a Customer Service Agent by checking in at the Ticket Counter or Skycap if checking luggage or at the Departure Gate if they are not checking luggage (to check in at the gate, you must have a Security Document). • Q: What if my child is traveling alone as an Unaccompanied Minor? Can I check him/her in with E-Ticket Check-In? A: No. Unaccompanied Minor (UM) paperwork is required to be filled out by the person bringing the child to the airport. This paperwork must be obtained from a Customer Service Agent and verified for completion. Also, Southwest requires the Unaccompanied Minor to be escorted to the gate area and that the escort remain there until the child’s flight has departed. For additional information on children traveling alone, please read our Travel Tips for Children. • Q: Can I u
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- Can Customers traveling on Youth, Infant, or Child Fares use E-Ticket Check-In?
