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Can customers prevent their historical billing information from being provided to a competitive supplier?

April 26, 2017billing competitive customers Historical provided Supplier

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Can customers prevent their historical billing information from being provided to a competitive supplier?

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Yes. A competitive supplier can only obtain historical billing information from the utility if the customer has signed a customer authorization form, revealing the customer’s electric account number. The supplier should only be able to obtain the customer’s account number from the customer.