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Can customers log into the site to view the status of an order?

April 26, 2017customers log site Status view

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Can customers log into the site to view the status of an order?

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Ecommerce has a built in feature that allows customers to log into your site to view the status of an order. With the customer tracking feature your customers can track packages via USPS, UPS and Canada Post directly from your site. Your customers may also log into your site from the order confirmation e-mail sent by the Ecommerce system. This feature enhances customer support.

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Yes, we can offer your customers the ability to log into your site to view the status of their recent orders. With this customer tracking feature your customers can track packages via major carriers such as USPS, UPS or FedEx directly from your site. Your customers may also log into your site from the order confirmation e-mail sent by your store. This feature significantly reduces call volume and enhances customer support. These features can be added or not if you do not wish to use them.