Can customers download security patches or third-party software to their Philips devices?
ONLY Philips-authorized changes may be made to Philips Healthcare products, either by Philips personnel, or under Philips explicit, published direction. Philips subjects all patches and software to rigorous testing to ensure patient and operator safety standards are not compromised before authorizing any software – including anti-virus software – or patches for download, by either its customers or authorized Philips personnel. Unauthorized alteration of any medical device, including downloading non-validated or unauthorized patches, may void or breach existing service agreements and warranties. For additional information, contact your Philips service representative.
