Can cross-PA processes satisfy generic practice 3.2, Collect Improvement Information?
Yes. Generic practice 3.2, “Collect work products, measures, measurement results, and improvement information derived from planning and performing the process to support the future use and improvement of the organization’s processes and process assets.” can be performed using a single process that collects artifacts and information from multiple process areas. A separate collection process for each process area is not required. A “cross-PA” approach is consistent with the intent of generic practice 3.2 and is a good example of an effective and efficient approach to its implementation.
