Can coverage be cancelled for late payment?
Late Payment Guidelines: Empire grants a 30-day grace period after the due date. Small groups (2 — 50 employees) are automatically cancelled if payment is not received by the end of the 30-day grace period. When a group is reinstated, Empire mails a letter to inform the group that it has been reinstated and to remind the group that we allow only two such reinstatements within a 12-month period.
