Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

CAN CLIENTS CALL BELL AND RECEIVE DETAILS ON ISP/NEXXIA SUPPORT EFFORTS?

April 26, 2017Bell clients efforts ISP nexxia support

0

Posted

CAN CLIENTS CALL BELL AND RECEIVE DETAILS ON ISP/NEXXIA SUPPORT EFFORTS?

1 Answer

0

Posted

– NO – Clients ‘can not’ call Bell Nexxia as the ISP is the client of Bell Nexxia, not the client (therefore information provided to a client will not be accurate/consistent… ISP/Nexxia database isn’t the same as Bell Canada/Sympatico nor is the phone number to discuss problems). CAN SYMPATICO/BELL SOLICIT ISPs CLIENTS – YES – Sympatico/Bell can solicit 3rd party ISP clients and is only obligated to a 90 day waiting period (Bell has an internal policy of communicating with all the households in Ontario and Quebec 4 times per year! – Might even be Canada wide).