Can ClickBook prevent short notice Cancellations?
ClickBook will not prevent clients from making short notice cancellations. This is not a missing feature, in fact it’s a philosophy that improves communication with your clients. As a Client, if ClickBook wouldn’t let me cancel an appointment for any reason, I’ll either call and cancel anyway (less convenient for you) or just not turn up (the most common behaviour and the most irritating!). Therefore, ClickBook allows clients to cancel appointments they have made regardless of how short the notice is. That way, you have the best chance of being informed. In fact, by cancelling online, much embarrassment can be avoided when the real reason is they simply forgot. Incidentally, ClickBook’s automatic SMS (text to mobile) reminders will in most cases prevent forgotten appointments, avoiding embarrassment and increasing your income. You are able to spell out any short-notice cancellation fees by adding your Terms & Conditions (found in the Settings tab). Terms & Conditions are displayed to t
