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Can CCC support codecs G729 and G723?

April 26, 2017CCC codecs g723 g729 support

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Can CCC support codecs G729 and G723?

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A. CCC supports G711 u-law only. The use of any other codec requires the use of a transcoder. For example, when you use the VG200 with CCC, a participant that uses a phone with the G.711 codec can join the conference. A user with a phone with the G.729 codec reaches the interactive voice response (IVR) device, but gets a fast busy signal when they attempt to connect to the conference. Cisco recommends that you use the Catalyst 6000 Family Voice T1/E1 and Services Modules (product number WS-X6608) as the transcoding resource for CCC. Refer to Cisco bug ID CSCdw28983 ( registered customers only) . Other devices include the 4604 card or the VG200 with a DSP populated card.