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Can ccBPM be used for scenarios with human interaction?

April 26, 2017ccbpm Human interaction scenarios Used

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Can ccBPM be used for scenarios with human interaction?

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As in previous releases the interaction of ccBPM and workflows is technically supported in SAP NW PI 7.1 as well. With SAP NW PI 7.1 the generic user decisions as part of a ccBPM process have been introduced to support human interaction. You can add a step called ‘User Decision’ to an existing process and then define decision options. The system will insert a processing branch for each decision option. The agent for the decision could be either a user or a role already defined on the Integration Server. At runtime, the intended user receives a dialog work item in the workflow inbox. This displays a corresponding button for each decision option that you defined. As soon as the user chooses a button, the system resumes the integration process in the relevant processing branch.