Can CallTrac poll storage devices and process CDRs from multiple systems?
Yes, CallTrac can collect calls from multiple PBX’s or Key Systems and produce combined or site-by-site reporting. The system can accommodate up to 15 remote sites. A buffer and modem is placed at each remote location and can be polled every couple of hours or as the calls occur. TelSoft also optionally offers network buffers; calls can be collected and sent over the network directly to the call accounting PC instead of using a dialup connection.
