Can calls be kept in queue for a group of users, like an ACD hunt group?
Yes, SmartOffice supports hunt groups. SmartOffice hunt groups place callers on hold and dial a list of phone numbers either in a specific order or all at the same time. The first person to answer their phone will receive the call. This is achieved by setting up Hunt Groups. There are 2 types of Hunt Groups, Ordered, which calls a list of numbers one at a time, and Simultaneous which calls a list of phone numbers all at the same time.
Yes, Wireless Office supports hunt groups. Wireless Office hunt groups place callers on hold and dial a list of phone numbers either in a specific order or all at the same time. The first person to answer their phone will receive the call. This is achieved by setting up Hunt Groups. There are 2 types of Hunt Groups, Ordered, which calls a list of numbers one at a time, and Simultaneous which calls a list of phone numbers all at the same time.
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- Can calls be kept in queue for a group of users, like an ACD hunt group?
