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Can CALLMaster differentiate a response from an answering machine, a fax and a human?

April 26, 2017callmaster fax Human Machine Response

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Can CALLMaster differentiate a response from an answering machine, a fax and a human?

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There are 2 system variables in CALLMaster ($Contype, $CR), which indicate if the response was by a human, fax or answering machine. You can then branch out accordingly in CALLBasic. $CR=10 (Connect either by human or answering machine); $CR=18 indicates fax machine; $Contype = 3 indicates human; $Contype=4 indicates answering machine. Check $CR first and then check $Contype.