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Can CAF be applied in a unit? If so who is considered the leadership (Criterion 1)?

April 26, 2017applied criterion leadership

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Can CAF be applied in a unit? If so who is considered the leadership (Criterion 1)?

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Yes, CAF can be used in a unit if the unit is some sort of autonomous and manages all 9 criteria of the CAF (e.g. HRM, Strategy and Politics etc.). Before starting the self-assessment it is necessary to define who is considered to be the leadership (leader of the unit or leader of the whole organisation). In addition, it is also necessary to define the different stakeholders such as the citizen/customers, the partners, etc.