Can cable companies charge a fee for dropping to a lower tier of service?
Yes. A company may do this because of costs associated with making a trip to change the level of service. However, for 30 days after a notice of a rate increase or a change in channel line-up, customers may switch to a lower tier without paying the fee. Can cable companies charge fees on additional outlets? Yes. A customer that has multiple active outlets in their home may legitimately be charged a monthly additional outlet fee in areas where the cable company is properly tariffed for same. Several reasons for the fee include: 1) The outlet is serviced without a service charge if there is any reception or service problem. 2) A cable service provider is liable for any leakage that may be caused by the connection to the cable system, and is held accountable by the FCC for system leakage. Many customers simply do not activate outlets until such time as they wish to use them. They may have their electrician run the wires. These wires are then left unconnected to the cable system at a junct
