Can bad feedback be changed or removed?
A. Feedback cannot be edited once posted, so we recommend you be very thoughtful before submitting negative feedback. It’s best to contact the Seller directly if you have a problem with your order, rather than using feedback as a means of contact. Feedback will not be removed except in extremely special circumstances such as profanity (strictly at the discretion of Bookbyte). Inflammatory language (liar, cheater, rip-off, etc.) will not be removed.