Can backup users be assigned for individual users so their assigned work can be accessed if they are sick or on vacation?
Managers of a Functional Area will have access to the work queues of the users assigned to their Functional Areas. Employee proxies can also be established for personnel that are on leave. The proxies can be defined for a specific date range. The proxy will have the same access and authority of the person they are filling in for and the system will report the proxy employee as completing the work during the proxy period.