Can Award changes be made or miles re-credited after the Award has been issued?
Air Awards • Once ticketed only flight dates and times may be changed for Air Awards subject to service fees, and you must contact THAI reservations to request these changes. • Destination changes for Air Awards within Thailand can be requested subject to service fees. Re-credit of domestic Air Awards is not permitted. • No other changes are permitted to international Air Awards. However, these Awards can be re-credited to your account, less any expiring miles, and subject to service fees. A new Award may then be requested. • Any changes on Star Alliance Award Travel is subject to Star Alliance Award travel conditions. Mileage Upgrade Awards • Once miles have been deducted and upgraded travel is confirmed on THAI, these Awards cannot be re-credited. • Valid for one year from the date of issue, Mileage Upgrades that are not used on the designated flight may be used for another flight within the same Award zone. • Upgrade Awards can also be redeemed or selected Star Alliance Airlines. Ho
