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Can authorization be added to the Interactive Voice Response (IVR)?

April 26, 2017added Authorization Interactive voice response ivr

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Can authorization be added to the Interactive Voice Response (IVR)?

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Not at this time. However, we are looking at the possibility of adding this. You may still use the IVR system at 1‑800‑831‑5227 to find out claim status, accepted diagnosis and procedure codes, and claim manager’s phone number.