Can association of business-class airlines and GDS change mix of travelers?
Travel Distribution Summit Europe 2007: By EFT Correspondent The recent past has proved to be an intriguing phase in the context of burgeoning battle for supremacy on the transatlantic routes. One of the new breed of all-business class airlines Silverjet is counting on setting up efficient technology systems and solutions to deliver the promised high standards of service. Counting on his experience with the start-up, Silverjet’s CTO George Henderson says, “Being a startup with limited budget and shareholders to satisfy my mandate from day one was to deliver on our promises in time and on budget. I’m happy to say that we achieved both.” “We delivered a fully transactional website, internet booking engine, integrated our reservation system, back office, SME booking tool, call centre application, and departure control system in less than three months for less than £100,000. I doubt whether any other airline has ever achieved this. At the same time we delivered the operational systems requ
