Can anyone tell me if a consumer law exists in Italy?
EU laws and regulation could be the same everywhere, but awareness and enforcement vary greatly from country to country. In Italy a comprehensive piece of legislation named “Codice del consumo” (consumer code) has been enacted with Legislative Decree 6th September 2005, n. 206. And yet knowledge of the rights upheld by it is still sketchy. Very recently it has even been amended with a section disciplining “class action” lawsuits (azione collettiva risarcitoria), but its entry into force has been delayed by the present cabinet. The Italian average consumer very often is not aware of the laws that protect his purchases, and even now there’s no granted “money back” warranty if you return an item to the shop within two days from purchase. The shopowner will also come up with an excuse not to return your money but rather preferring to offer you other merchandise of the same value in exchange. And if something goes wrong, suing a shop owner or a manufacturer for defective products could be e
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- Can anyone tell me if a consumer law exists in Italy?
