Can anybody else withdraw the cash on behalf of beneficiary?
No. As part of the security mechanisms, processes and procedures that we have in place to ensure funds delivery only the person nominated in the Beneficiary Profile can collect funds. Given that each Registered User can send money to up to 10 different Beneficiaries it should always be possible to send money to a designated Beneficiary. If the person to whom you usually send money is sick you can nominate a trusted person to collect funds simply by creating a new Beneficiary in that person’s name. Once verified this person can then onward deliver the funds to the sick relative or friend. When they have recovered the Beneficiary can continue to receive funds in their own name.
