Can an HP channel partner or sales representative act on behalf of a customer?
For ideas on how a channel partner can use the HP Trade-In Program to add value for their customers, please see the document available on HP Partner Portal site (requires a login ID). In the programs section select HP Trade-In. Here you will find a list of sales tools – the one titled “Channel Opportunities with HP Trade-In” can act as a guide. HP sales representatives can also access a guide to HP Trade-In via the sales rep portal on the HP Trade-In website. We encourage HP channel partners and sales representatives to use the program as a sales tool to communicate additional savings to their customers. However, if the customer decides to engage in the trade-in process, it is best to direct the customer to the web site in order to conduct the transaction themselves. The relationship is between Market Velocity and the user of the program.