Can an end user have both Business Ringback Tones and Consumer Ringback Tone service simultaneously?
Yes, you can have both Business & Consumer ringtones. Please note that some advance setting features are disabled for corporate liable accounts when a Business Ringback Tone is applied, including time of day and day of week settings. These changes are made to ensure that a Consumer Ringback playback setting does not broadly supersede the playback of the Business Ringback tone. For customers with both services, Consumer Ringback playback is limited to Caller ID settings. All other account types are able to manage their Consumer and Business Ringback Tones through the consumer Ringback Tone manager available on the Verizon Wireless Media Store.
