Can agencies ask SOAH to conduct mediations in matters that are not yet, and will never become, contested cases at SOAH?
Yes, agencies can contract with SOAH for it to conduct mediations in matters that already may be or will ultimately end up — if not resolved — in county or district court. They can also request that SOAH mediate disputes that are not expected to rise to the level of a court case. These are handled in generally the same way as mediated settlement conferences.