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Can Aetna participating doctors who are not part of a RelayHealth network charge for online visits through another vendor?

April 26, 2017Aetna charge doctors Network online relayhealth vendor visits

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Can Aetna participating doctors who are not part of a RelayHealth network charge for online visits through another vendor?

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No, the doctor must be participating in Aetna’s network, and must have already signed a contract with RelayHealth to submit charges to Aetna. We are monitoring any claims submitted for this online visit procedure code. Aetna will take steps to recover any improper claim payments.