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Can a Xerox Reseller participate on behalf of an end-user customer or themselves?

April 26, 2017behalf customer end-user participate reseller Xerox

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Can a Xerox Reseller participate on behalf of an end-user customer or themselves?

2 Answers

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Yes. However, if the customer decides to engage in the trade-in process, it is best to direct the customer to the web site in order to conduct the transaction themselves. The relationship is between Market Velocity and the user of the program. If an Xerox authorized reseller is accepting these Terms and Conditions, the reseller is responsible for complying with all program requirements even if the end-user is designated to receive the trade-in redemption check.

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Posted

Yes. However, if the customer decides to engage in the trade-in process, it is best to direct the customer to the website in order to conduct the transaction themselves. The relationship is between Market Velocity and the user of the program. If Xerox authorized reseller is accepting these Terms and Conditions, the reseller is responsible for complying with all program requirements even if the end-user is designated to receive the trade-in redemption check.