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Can a surveyor tape-record agency staff without the provider’s knowledge?

April 26, 2017agency knowledge Provider staff surveyor tape-record

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Can a surveyor tape-record agency staff without the provider’s knowledge?

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Findings based on observation, interview, and review of agency records are recorded by the surveyor in handwritten notes during an on-site visit. A surveyor can request that agency staff write and/or sign written statements. A surveyor will honor a request from agency staff that information provided during an interview be kept confidential. Neither federal nor state survey protocols include a surveyor tape recording agency staff.