Can a security survey result in increased, rather than decreased, exposure to litigation?
A. Absolutely. When exposure is identified and reasonable controls recommended, then ignored, and an event occurs which a suggested countermeasure would have prevented, increased exposure can exist. An example would be the facility mentioned above. In that case, had recommendations been ignored, the client could have incurred increased risk after being made aware of the situation. However, in that case, the update survey showed that the previous situation had been completely turned around. A new security manager, a petite good looking female who was tough as nails, ran the operation in a conscientious manner, demanding exceptional accountability from all and providing motivation to the security officers. Once a maintenance problem was reported by an officer, for instance a light out, she would contact maintenance. If the repair had not occurred within 24 hours, she was back on the phone. Additionally, she had inspired the entire plant to practice security awareness, the least expensive
