Can a person with a disability who lives outside of the designated ADA complementary paratransit service area apply for ADA paratransit eligibility?
Yes. Individuals who live outside of the ADA complementary paratransit service area, or even outside of the transit agency’s jurisdiction, can still apply for ADA paratransit eligibility. Their applications should be accepted and considered. This includes persons visiting from other transit districts as well as persons who live just beyond the borders of the transit agency or in other areas where no public transit service is provided. These persons may be able to get to the ADA paratransit service area on their own and would then be able to ask for paratransit service. It should be made clear that while these individuals may apply for and be determined ADA paratransit eligible, they do not have to actually be provided ADA complementary paratransit service unless they are traveling in the defined paratransit service area (both the origin and destination are in the area). It’s important to explain this to people who are applying and who live outside the paratransit service area. This mig
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